How to Register a Complaint About Passport?

Passport is a very important document that one must have in order to travel abroad. When applying for the passport we can experience some issue regarding the process. There are different steps involved before the phttps://www.mudranidhi.com/how-to-apply-for-passport-in-india/assport reaches your hand. The steps involved during passport application are as follows-

During these steps can experience some problem or issue which can stop or delay the process of passport. The problem can be from both sides which can be solved easily by following the passport application steps properly. If you experience some problem during the passport application then you can use the customer grievance to solve your issue.

How to Register the Complaint?

You can register the complaint to the passport grievance using the online as well as offline methods. Each Step has a different requirement and hence the Complaint nature is also affected. Below we will provide you with the methods to register the complaint during the different step of Passport application-

Applying for Passport & Passport Seva Kendra Visit

During these steps, you can experience a problem related to the documents or appointment that can be easily solved by contacting the Passport Customer Care Number- 1800-258-1800 which is a nationalized Customer Care Portal. You can also check for the Passport status and other related queries using this number.

In case of applicants facing problems in not getting an online appointment for the submission of application,  passport  Melas are being organized from time to time by Passport Office. Details/updated status regarding Mela can be checked on the passport portal.

Police Verification

Police Verification is the process that takes a lot of time and is crucial in getting the passport. This is also the step where you may experience the majority of the problem. During the police verification process, your address provided by you will be verified by the officer with relevant details like electricity bills or other utility bills and two neighborhood witnesses for confirmation of the address. During this process, the police officer may ask for a bribe or delay the passport report.

You can raise the voice against this incident by using the online portal of Passport Seva Customer Grievance which will solve any issue related to the bribery or the delay in reporting. However, if the issue is not solved then you can also raise the complaint directly to the Vigilant Office using the Vigilant Officer Complaint Portal which is under the Ministry of External Affairs.

Passport Printing and Final Step

After Police Verification the passport printing process will be initiated and your passport will reach you within the next 10 days but in case you did not get your passport then you can contact the Passport customer care number to raise a complaint or to find the status of your passport.

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