Investment is something that every individual must do to increase their wealth. You can invest small funds into various financial instruments like stocks, Mutual Funds, etc. to make good gains.
Inflation is a silent killer and money that you have is slowly depreciating due to inflation investment is a great way to make your funds grow and remove any depreciation that it may attract.
You can invest in the market by using various mobile apps, these apps allow you to access all the financial instruments like stocks, mutual funds, etc.
Due to various reasons, you might face problems with the app or any error that the app company is not resolving. In this case, you can file a complaint against the finance investment app with RBI.
In this article, we will discuss how to file a complaint against the finance investment app using the RBI ombudsman email, phone number, online portal, etc.
Table of Contents
How to File a Complaint against the Finance Investment app?
Several ways are using which you can file a complaint against the finance investment app. The following are the method using which you can file a complaint against the Finance Investment app-
Online
RBI has a dedicated complaint management system that deals with the management of a complaint. You can follow these steps to file a complaint against the finance investment app using the RBI’s CMS-
- Visit the official website of the RBI’s CMS by opening the following link- https://cms.rbi.org.in/cms/indexpage.html#eng
- Now, click on the File a Complaint button and solve the captcha followed by clicking on the next button
- After clicking on the next button, a form will appear where you’ll have to enter your name, and phone number followed by clicking on the Get OTP button
- After receiving the OTP, enter the OTP in the given field to verify the details
- After successful verification, you’ll have to fill out the rest of the form with details like name, address, etc.
- After filling out the application form, you’ll have to select the entity against which you are required to file a complaint and click on the next button
- Now, you’ll have to upload any of the supporting documents
- After uploading the documentation, you’ll have to click on the review and submit button
- Upon successful submission, you’ll receive a complaint number using which you can track your complaint
Using Letter/Email
You can file the complaint against the Finance investment app by following these steps-
- Below you’ll find various addresses of the RBI Bank ombudsman, you’ll have to send a letter or email to the ombudsman
- Your letter should be addressed to the RBI Ombudsman
By Visiting the RBI office
You can also visit the below-mentioned RBI Ombudsman office to register your complaint. Make sure you are visiting the bank premises with accurate information to find your bank houses.
RBI Ombudsman Email ID and Phone Number to Register Complaint
The following are the details using which you can file a complaint with the RBI Ombudsman-
| City | RBI complaint address | Area of operation |
| Ahmedabad | N Sara Rajendra Kumar C/o Reserve Bank of India 5th Floor, Nr. Income Tax, Ashram Road Ahmedabad-380 009 STD Code: 079 Tel. No. 26582357 Email: [email protected] | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
| Bangalore | Saraswathi Shyamprasad C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560 001 STD Code: 080 Tel. No. 22277660/22180221 Fax No. 22276114 Email: [email protected] | Karnataka |
| Bhopal | Hemant Kumar Soni C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 STD Code: 0755 Tel. No. 2573772 2573776 2573779 Email: [email protected] | Madhya Pradesh |
| Bhubaneswar | Biswajit Sarangi C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 STD Code: 0674 Tel. No. 2396207 Fax No. 2393906 Email: [email protected] | Odisha |
| Chandigarh | MK Mall C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh Tel. No. 0172 – 2703937 Fax No. 0172 – 2721880 Email: [email protected] | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana |
| Chennai | Balu K C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 Tel No. 25395964 Fax No. 25395488 Email: [email protected] | Tamil Nadu, UT of Puducherry (except Mahe Region), and Andaman and Nicobar Islands |
| Dehradun | Arun Bhagoliwal C/o Reserve Bank of India 74/1 G.M.V.N. Building, 1st floor, Rajpur Road, Dehradun – 248 001 STD Code: 0135 Telephone: 2742001 Fax: 2742001 Email: [email protected] | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
| Guwahati | Thotngam Jamang C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 STD Code: 0361 Tel.No. 2734219/ 2512929 Email: [email protected] | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura |
| Hyderabad | T Srinivasa Rao C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 STD Code: 040 Tel. No. 23210013 Fax No. 23210014 Email: [email protected] | Andhra Pradesh and Telangana |
| Jaipur | Rekha Chandanaveli C/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road, Jaipur – 302 004 STD Code: 0141 Tel. No. 2577931 Email: [email protected] | Rajasthan |
| Jammu | Ramesh Chand C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 STD Code : 0191 Telephone: 2477905 Fax : 2477219 Email: [email protected] | UTs of J&K and Ladakh |
| Kanpur | PK Nayak C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001 STD Code: 0512 Tel. No. 2305174/ 2303004 Email: [email protected] | Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
| Kolkata | Rabindra Kishore Panda C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 STD Code: 033 Tel. No. 22310217 Fax No. 22305899 Email: [email protected] | West Bengal and Sikkim |
| Mumbai-I | Neena Rohit Jain C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel No. 23022028 Fax : 23022024 Email: [email protected] | Districts of Mumbai, Mumbai Suburban and Thane |
| Mumbai-II | SK Kar C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Telephone: 23001280/23001483 Fax : 23022024 Email: [email protected] | Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) |
| Patna | Rajesh Jai Kanth C/o Reserve Bank of India Patna-800 001 STD Code: 0612 Tel. No. 2322569/2323734 Fax No. 2320407 Email: [email protected] | Bihar |
| New Delhi-I | RK Moolchandani C/o Reserve Bank of India, Sansad Marg, New Delhi STD Code: 011 Tel. No. 23725445 Fax No. 23725218 Email: [email protected] | North, North-West, West, South-West, New Delhi and South districts of Delhi |
| New Delhi-II | Ruchi ASH C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 Tel. No. 23724856 Email: [email protected] | Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh |
| Raipur | JP Tirkey C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 STD Code : 0771 Telephone: 2244246 Email: [email protected] | Chhattisgarh |
| Ranchi | Chandana Dasgupta C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001 STD Code: 0651 Telephone: 8521346222/9771863111/ 7542975444 Fax: 2210511 Email: [email protected] | Jharkhand |
| Thiruvananthapuram | G Ramesh C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 STD Code: 0471 Tel. No. 2332723/2323959 Fax No. 2321625 Email: [email protected] | Kerala, UT of Lakshadweep, and UT of Puducherry (only Mahe Region). |
FAQ
You can track your RBI Ombudsman complaint status by visiting the official portal of the RBI CMS and clicking on the track status button. Now, enter the complaint number issued by the RBI in the field and your complaint status will be displayed on the screen.
You can find your complaint number by checking the inbox message on your phone where you’ll find your complaint number. You can also use your email to find the complaint number. Apart from that, you can use the track your complaint portal and enter your mobile number followed by entering the OTP to find the status of your complaint.
I’m Shiv Kumar, a graduate with a passion for finance, marketing, and technology. My journey into finance started with a desire to understand money management and investing.
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